Our policies are our guidelines. Our commitment within those guidelines, is to serve the customer with trust, respect and enthusiasm so that their expectations and needs are always met and frequently exceeded.
Applicable to the United States and Export from the U.S.
Orders placed by 2:00pm Eastern Time - will be shipped within 3-5 Business days and delivered anywhere in the continental USA via DHL for the following prices:
$9.50 for one roll, up to 6lbs, all DHL Ground zones except Hawaii, Alaska and Islands.
Expedited shipments are billed at the time of shipment according to prevailing DHL rates. A estimated shipping charge is displayed at the time of placing the order. We can also Drop Ship your items to customers on request.
Next Day Air and Saturday Delivery (where available) also offered at an additional charge.
Bulk and Export orders shipped by customer's choice of common carrier. A nominal packing fee is applied.
Export orders shipped within 24 hours from receipt of payment or resolution of terms.
NO MINIMUM ORDERS
Resale Certificate/SalesPermit/Business Authorization must be submitted with the first order.
(Proforma invoices available on request).
ORDERING HOURS
By Phone: (866) 377-1708 International: (908) 264-2807
9.00 am to 6.00 pm Pacific Time, Monday - Friday.
Online: (www.artprintswholesale.com) - 24 hours a day.
Fax: (863) 594-2435
email sales@artprintswholesale.com
QUANTITY DISCOUNTS
Contact us for a quote
LIMITED EDITIONS
There are no wholesale discounts on limited editions. Discounts are given based upon availability of the product.
Some publishers do not allow wholesale to non-dealers.
DAMAGES AND REPLACEMENT
We will gladly replace defective or incorrect posters.
If the package is damaged, refuse the order and notify us immediately.
If you accept a damaged package in error, save the package, its contents, all packing material and contact us immediately.
All claims for damages or errors must be reported to us within 5 days of receipt of the order.
We are not responsible for the replacement of defective or incorrect posters once they have been framed. There are NO returns without an RMA. (Return Merchandise Authorization) Returns due to customer error are not accepted.
ORDER CHANGES
While we will try our best to amend an order that has been placed with us, please be aware that it is generally not possible because of our automated handling system.
BACKORDERS
In the rare event an item is not available at the time your order ships, we will backorder your item unless you instruct us otherwise.
COLOR AND SIZE DISCLAIMER
Great efforts have been made to represent colors and sizes in the online catalogue, however, color or size variances may occur. We do not take returns because of color or size variance. We recommend that frames, mats or glass never be precut based on the dimensions given on the Website.
